Unit Name- Facilitate Individual Service Planning and Delive
Unit Name- Facilitate Individual Service Planning and Delivery:… Unit Name- Facilitate Individual Service Planning and Delivery: CHCCCS006As a Personal Care worker in Aged Care Facility Reflect on how you have assessed and responded to the different needs of 3 different people and their carers and/r family members in your response. Please address the following aspects of holistically caring for all people involved:Explain what you did to show the carer/ family members/ that you respect their knowledge of your client’s needs and support their relationshipExplain what you( and your work buddy) did to involve the carers/families in the design and delivery of the person support servicesChange and transitioning from one strategy/ situation/stage can be very difficult for all involved.Explain what you did to support the person and carer/family to work out the best strategies to use in order to maximize the positive aspects of any change/ transition.Situation1 Action 1Outcome 1 Situation 2Action 2Outcome 2 Situation 3Action 3Outcome 3 For eg:SituationCastello is a 70-year-old resident who moved into the facility six months ago. As part of the procedure, Castello’s immediate family was provided with a feedback form explaining the purpose as it will help the organization and workers to deliver better service and will provide insight on the client and their family member’s view on our service delivery.ActionI provided Castello’s family members with feedback forms in printed form. I explained it to them that the purpose for it was to get their and Castello’s view on services and how we can get better as we want Castello’s stay here as comfortable as possible. Then I explained it to them that once the form is received back in a sealed envelope, it will be passed on to the management who will go through it and take action based on the feedback provided and will also answer any s you may have in a timely manner. OutcomeCastello and his family were impressed by the service delivery and appreciated the staff for being open-minded about it. Castello’s family was hesitant to speak earlier on what they would have liked to change but now they felt comfortable to express their view. create own hypothetical case scenario in theitself in Aged Care facility. not copy-paste the same scenario:Health Science Science Nursing CHC 43015
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