A study of medication administration workflow was conducted

A study of medication administration workflow was conducted afterthe implementation of computerized provider order entry (CPOE). The researchers observed nurses as medications were being administered and they timed each step with a stopwatch. They also interviewed the nurses to better understand workflow issues. They found four (4) main concerns including systems issues, variations in standards of care, workflow variability, and changes in communication practices. The most profound change was communication between physicians and nurses as there was little need for discussion as the physicians entered their own orders. Systems issues related to the screen layout as the print was small and nurses found they had to scroll and click more often. Variations in the standards of care concerned the lack of designated tie to check for new medication orders as the system did not provide an alert. The promise of healthcare IT is positive, however, not guaranteed. What are the three (3) major factors influencing outcomes and how are they related to the above scenario?Health Science Science NursingNURS 3400Share

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